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Same Day Access at CSBs

As of March 2019, all Community Services Boards (CSB) in Virginia are offering same day access (SDA). The purpose of SDA is to provide a clinical assessment to any individual on the day they come to the CSB during open access hours. This process greatly improves individuals’ satisfaction and engagement in services.  This also reduces the number of people who fail to show up for appointments, so it saves CSB staff time the assessment process.  Additional information on SDA is available in this brief guide. Please note that walk-in hours vary by CSB.  A person seeking services should call their CSB to find out the walk-in hours and location(s).  You can search for your local CSB at this link.

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